Tell me how your calls should be handled
Your hours, service area, services, urgent-call rules, questions to ask, and where each lead should go.
Your after-hours and overflow receptionist
The call you miss becomes someone else's job.
NightOperator answers when your team cannot, gathers the job details, handles urgent-call rules, and sends you the lead—day, night, and weekends.
- Setup
- 24 hours
- Coverage
- 24 / 7 / 365
- Keep your number
- Yes
LIVE INTAKE
01:14SJ
INCOMING CALLEmergency plumbing requestSeattle, WA · New customer
ANSWERED01
Caller
My water heater is leaking. Can anyone come tonight?
02
NightOperator
I can help get this to the on-call plumber. First, is the water shut off?
03
Caller
Yes. I shut it off at the main valve.
04
NightOperator
Good. I’ll mark this urgent, collect the address, and alert the on-call number now.
LEAD CAPTUREDUrgent transfer ready
Send summary ↗01 / THE MISSED CALL
Voicemail does not hold the lead
A caller with a problem keeps calling until somebody answers.
You may be driving, on a job, eating dinner, or already helping someone else. The caller does not know that. They only know they need a plumber, electrician, HVAC technician, or roofer now.
NightOperator gives them an immediate useful response and gives you a qualified callback—not an empty voicemail notification.
02 / LIVE TOMORROW
No new phone system required
Built, tested, and answering in 24 hours.
I build and pressure-test your operator
I write the call flow, load the correct answers, connect notifications, and test normal, urgent, confused, and off-topic callers.
Forward unanswered calls and go live
Keep your current business number. Forward only after-hours, overflow, or every call—then receive each lead with the full context.
03 / BUILT FOR THE CALL
Not a generic phone tree
It asks what your dispatcher would ask.
Each operator is trained around one business: the services you offer, the areas you serve, what counts as urgent, and what your team needs before calling back.
Plumbing
Burst pipes, leaks, water heaters, drains
Capture shutoff status, urgency, address, and callback details.
HVAC
No heat, no cooling, strange smells, estimates
Identify safety issues, equipment type, timing, and service area.
Electrical
Outages, panels, burning smells, new work
Separate safety emergencies from quotes and routine appointments.
Roofing
Storm damage, leaks, inspections, replacements
Collect damage details, property type, insurance status, and timing.
04 / THE BUILD
Everything required to answer well
The operator and the operating rules.
This is a done-for-you implementation. You provide the facts and preferences. I build, connect, test, and launch it.
- A dedicated local or toll-free number
- A custom greeting in your business name
- Your services, hours, and service area loaded
- Trade-specific intake questions
- Urgent-call rules and human transfer
- Instant call summaries by text or email
- Appointment-request or callback capture
- Recordings and searchable transcripts
- Twenty real-world launch tests
- Seven days of launch adjustments
One clean starting point
$500 USD setup
Then $199/month for one location and 300 included call minutes. Cancel any time. No contract and no percentage of booked work.
Secure card payment by Stripe
Be live by this time tomorrow.
Pay the setup fee, send your business details, and receive a number to test before any customer call is forwarded.
Ask a question first If I cannot deliver a tested operator within 24 hours after receiving complete business details, the setup payment is returned.OWNER / OPERATOR
A real person accountable for the launch
Built and operated by Bodhi Miller.
You deal directly with the person building the call flow, testing the edge cases, and making launch adjustments. No handoff maze.
Straight answers
Before you forward a single call.
Do I have to replace my business number?
No. Keep the number customers already know. Your phone provider can forward unanswered, overflow, after-hours, or all calls to NightOperator.
Will callers know it is automated?
Yes. The greeting identifies NightOperator as the business’s automated receptionist. The goal is a fast, useful conversation—not pretending to be a person.
What happens when a caller has an emergency?
You define what counts as urgent and who receives it. The operator can immediately transfer the call or send an urgent notification with the caller’s details and situation.
What if it does not know an answer?
It does not invent one. It records the question, sets the correct expectation, and sends the context to your team for follow-up.
How quickly can it be live?
Within 24 hours after the setup payment and complete business information are received. If I cannot deliver a tested operator in that window, I return the setup payment.
What does the monthly fee include?
One operator, one business location, 300 call minutes, call summaries, recordings, transcripts, and routine changes. Additional usage is billed at cost plus 20%.
Does this make outbound sales calls?
No. This offer is inbound call coverage only. It does not include cold calling, robocalling, or unsolicited outreach.